Left Continue shopping
Your Order

You have no items in your cart

Take the first step towards a truly sustainable future, Join our Wheat Straw Club and be part of the solution!

Privacy Policy

COPAR Pty Ltd is committed to providing you with the highest levels of customer service. This includes protecting your privacy and keeping you informed of our privacy policy. To view our current policy, please follow the link:  

COPAR is a proprietary limited company registered with ASIC pursuant to the Corporations Act of 2001. COPAR is required to comply with the provisions of the Privacy Act 1988 (“ Privacy Act ”) which regulates, among other things, the collection, storage, quality, use and disclosure of personal information.

Where appropriate, we will handle personal information relying on the employee records exemption and the related bodies corporate exemption in the Privacy Act. 

The principal activities of COPAR are:

  • providing packaging products
  • supporting the community 
  • providing people access to a range of goods and services; and
  • providing news and information about the environment 
     

Acceptance

By visiting our website, using our goods and/or services or by otherwise providing your personal information to us, you confirm your acceptance of the terms of this Privacy Policy and consent to the handling of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our products, services, website or otherwise provide us with your personal information.

 

Collection

COPAR collects a wide range of personal information and in some cases sensitive information, this includes:

  • your name, address, occupation, date of birth, proof of age;
  • your contact details such as your email address and mobile number;
  • The extent of your use of, and purchase of, goods and services offered by, or available at or from, our organisation.
  • if you apply for a job with us, the information in your resume and other information that you or your referees provide to us, including notes of our interactions with you and/or others in relation to your prospective employment; and
  • if you access the COPAR website, the information we collect might include your IP address, type of operating system, type of browser you operate and the area generally where you are located when accessing the website.
     

COPAR collects this information from you by various means including without limitation:

  • by you completing and submitting a membership application form;
  • by you completing entries into competitions and promotions;
  • by requests for sponsorship through programs
  • by applying for a job with us; and
  • automatically when you access the website.
     

In general, if you contact us, we may keep a record of that correspondence.

We only collect personal information about you from you unless it is unreasonable or impractical to do so.

For example, it may be unreasonable or impractical to collect information from you when the information is provided by the police.

COPAR collects this personal information to:

  • comply with our obligations and meet statutory requirements under the Corporations Act, Anti – Money Laundering and Counter Terrorism laws, Work Health Safety Act and other relevant legislation;
  • contact members to advertise and market events, activities, opportunities, offers and the goods and services provided by COPAR (including by direct mail, telephone, SMS and MMS) including without limitation with respect to packaging promotions.
  • provide you with goods or services you are receiving or utilising as offered by COPAR and to offer and administer any benefits you subsequently become entitled to in relation to that product or service;
  • analyse website usage;
  • respond to your submissions, questions, comments, requests and complaints;
  • conduct our internal business and management processes, for example accounting or auditing purposes;
  • for any other purposes that would reasonably be expected by you.
     

Use and Disclosure

COPAR will only use and/or disclose your personal information for the purpose for which you have provided it, e.g. for a request of a quote for a range of our packaging products or for other purposes as permitted by the Privacy Act or that are set out in this Privacy Policy or for which you consent.

For example, when a person applies for a quote, we must collect details including their name and address. When or before COPAR collects personal information, COPAR will take reasonable steps to inform the individual providing the information of: 

  • our identity and contact details;
  • the purposes for which the formation if collected;
  • the facts and circumstances of the collection;
  • where applicable, any law that requires the particular information to be collected;
  • the consequences if we do not collect the information;
  • that this policy contains information about how you can access or correct your information or make a complaint about COPAR; and
  • whether we are likely to disclose the information overseas (and if so to which countries).
     

From time to time, you may be able to visit COPAR website or deal with us anonymously or by pseudonym. However, please be aware that, if you do not provide us with certain personal information that we require, we may not be able to provide you with the products and/or services that you seek.  

COPAR will not use your personal information for any other purpose, nor will we disclose it, unless we have your consent or in other circumstances where such use or disclosure is permitted under the Privacy Act. 

The Club may disclose your information to third parties. These third parties may include (but are not limited to):

  • our related companies, companies in which COPAR has an ownership interest or our agents, in order to: to provide products and/or services to you; or to market to you, their products and/or services which you may be interested in;
  • employees, third party service and content providers, dealers and agents, contractors and advisors and
  • law enforcement bodies to assist in their functions, courts of law or as otherwise required or authorised by law;
  • regulatory or government bodies for the purposes of resolving customer complaints or conducting investigations.
     

Marketing and Promotional Materials

COPAR may use your personal information for the purposes of marketing our services/products or to inform you of new services, promotions or events that we believe you may be interested in. For example, from time to time, COPAR may wish to carry out a voluntary survey for feedback. Before collecting survey results, COPAR will advise you of the purpose of the survey e.g. to gain information for the club to improve services etc.

 

Security

Your personal information is held securely in our computer system and, where your personal information has been provided in hard copy format, this personal information is either destroyed, held securely on a network, or held securely in off-site storage.

 

Correction 

If you believe the personal information, we hold on you is incorrect, please advise us in writing by sending your letter or email to the Privacy Officer using the details below and informing us of the correct information. We will take reasonable steps to correct COPAR'S records appropriately and within a reasonable time frame, except where the Privacy Act prohibits it or if there is an exception under law where we may refuse your correction request.

 

Access

The Privacy Act allows individuals to access and alter records containing their personal information. If you wish to access the personal information COPAR holds on you please provide a written request to the Privacy Officer using the details below. COPAR will provide you access to your information except where the Privacy Act prohibits it or if there are exceptions under law where we may refuse your request for access.

 

Complaints

If you wish to make a complaint about COPAR use of your personal information, please put your complaint in writing, providing as much detail as possible, and forward it by letter or email to the Privacy Officer using the details below. The Privacy Officer, or another representative of COPAR, will investigate the complaint and will provide you with a written response within a reasonable time following the completion of the investigation.

 

Cross Border Disclosure

Occasionally, we may disclose personal information to overseas recipients in the course of our business. 

Please be aware that the privacy laws in other countries might not be the same as in Australia. However, where we do disclose your personal information to overseas third parties, we will take such steps as are reasonable to ensure that your personal information is handled in accordance with this Privacy Policy.

 

Important Notice

By providing us with your personal information or otherwise using our products, services or website, you consent to the disclosure of your personal information to these overseas recipients. By consenting to this overseas disclosure, you acknowledge and agree that:

  • COPAR will not be accountable under the Privacy Act for any breach of your privacy by an overseas recipient; and
  • You will not be able to seek redress from COPAR under the Privacy Act for any breach of your privacy by an overseas recipient.
     

Changes to Our Privacy Policy

COPAR reserves the right to make changes to this Privacy Policy from time to time. We will publish any changes on COPAR'S website. By continuing to use our products, services and website or by continuing to provide us with your personal information after these changes have been published, you confirm your acceptance of these changes.

 

Contact us – Privacy Officer

Further information on Privacy can be obtained by contacting COPAR'S Privacy Officer using the contact details below:

Privacy Officer
Jackson Sobb, Chief Executive Officer
COPAR Pty Ltd 
25 Anglo Road
CAMPSIE NSW 2194
Email: Privacy@copar.eco